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Right-Sourcing

Integral Healthcare Solutions’ (IHS) right-sourcing strategic approach is designed to help providers meet the challenges of today’s healthcare revenue cycle environment – the need to maximize cash and available resources with scalable solutions unique to their situation. Rather than being forced to commit to totally off-site or on-site service support for various operations, providers need the flexibility to scale there purchased services support — portions of which may require off-site, onsite or a site blended mix of vendor support.

IHS’ right-sourcing strategy combines the key benefits of off-site outsourcing:

  • Greater Resource Allocation Flexibility
  • Better Management of Growing Volumes and Staffing Pressures
  • Space and Access to Capital Equipment Shortages
  • Improved Cost Effectiveness
  • Improved Focus on Core Business Operations
  • Greater Patient Service Satisfaction

...along with the key benefits of on-site services support:

  • Personalized Project Oversight
  • Direct Process and Service Level Quality Control
  • Improved Internal Share Holder Satisfaction
  • Improved Cost Effectiveness
  • Improved Service Accountability
  • Optimized Vendor Service Relations

IHS’ right-sourcing strategies offer you the ability to scale and blend the various vendor service support needs you require — allowing for accelerated design and implementation support, improved control over resource needs and maximum attention to quality and stake holder satisfaction ratings!

Integral Healthcare Solutions is committed to delivering the right solution, at the right site, for the right value! Be assured that our solutions are delivered with these core values in mind:

  • Integrity – Honesty and the confidence that we will do the right thing
  • Dependability – On time and in the manner promised
  • Partnership – In order for us to prosper, you must prosper from our solutions

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Leadership

With over 100 years of combined healthcare accounts receivable and revenue cycle services management experience, Integral Healthcare Solutions (IHS) leadership team offers extensive industry insight, process solution design experience and implementation expertise for your unique cash recovery & account resolution resource requirements. Even more important, IHS leadership will manage your services program and be able to share your systemic process information and possible redesign recommendations. Please come by to see us! Here is a short introduction to the team —

Thomas McDowell – Managing Principal
Tom is one of the founders of IHS. A graduate of the University of Tulsa, with a Bachelor of Science degree in Business Finance, Mr. McDowell possesses over twenty years in Healthcare accounts receivable outsourcing management experience. Tom’s expertise is a byproduct of providing successful third party recovery and eligibility programs as well as self-pay, admissions and revenue cycle consulting services to medical facilities throughout the Western United States.

Tom’s experience includes the implementation and service management of multi-facility conversion projects, critical access business office management services, multiple customized eligibility programs. Tom is also well versed in and has delivered numerous insurance resolutions, private pay follow-up and traditional collection programs within the healthcare sector.

Michael J Yont, CHFP – Managing Principal

Mr. Yont’s thirty-five years of receivable services and outsourcing focus includes extended experience as a Senior Manager in the Outsourcing Services Group of an industry leading health care information technology software and services corporation and Vice President of a National Accounts Receivable Management corporation dedicated to healthcare. In addition, he has provided senior leadership oversight in business development and project leadership for numerous revenue cycle service programs offered on an outsourcing basis to hospitals, health systems and faculty practice plans of various size and delivery settings nationwide.

Mr. Yont is a Certified Healthcare Financial Professional, CHFP, through the Healthcare Financial Management Association, HFMA, since 1990 with emphasis in patient accounting and managed care. He is an active member of HFMA since 1980 where he has held several chapter board, officer and committee chair level positions as well as participated on the faculty of numerous local, regional and national educational seminars.

Terry Boe – Principal
Terry will be a primary contact for data conversion and program implementation. A summary of Terry’s qualifications is as follows:

B.A. Communications / Public Relations University of Northern Iowa Terry’s nearly 25 years of experience in the accounts receivable management vertical includes positions of Collector, Collection Supervisor, Collection Manager, Marketing & Sales Manager and Managing Principal. Experience as key project manager serving Colorado Judicial Department including District, County and Juvenile Court, Colorado Department of Revenue, University Hospital, St. Anthony Hospital, Conifer Medical Center, BCM Medical.

Dean Brooks – Principal
Dean is responsible for management of key personnel, debt purchasing, recovery strategy, implementation of new technology and legal strategy. Dean will be a primary contact for operational, staffing and client service governance. A summary of Dean’s qualifications is as follows:

B.A. Communications University of Colorado. Over twenty years experience in accounts receivable management industry as Collector, Collection Supervisor, Collection Manager, Branch Manager and Managing Principal. Experience as Key project manager serving Citibank, Colorado Judicial Department including District, County and Juvenile Court, Colorado, University Hospital, Denver General, Conifer Medical Center, Flight for Life, HealthONE, BCM Medical Billing Network.

Important Industry Links

For all of the latest local, regional and national industry news, access to numerous resources and important trends in healthcare, take some time to visit these valuable work place resources:

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